How can we help?
Most questions are answered below. If not, send us a message and a real person will reply by email.
Frequently asked questions
Is tiemposingles.com real-money gambling?
No. It’s a free social games website. You play with virtual Gold Coins that have no cash value. You can’t deposit, buy, withdraw or win money or prizes.
What are Gold Coins?
Gold Coins are our free virtual currency. New accounts receive 100,000. They can’t be bought, sold, transferred or exchanged for money, prizes or anything of real-world value.
Do I need an account to play?
Yes. You can browse the games page without one, but you need to log in (or create a free account) before a game will open. Your account also holds your Gold Coins balance. You must be 18 or older.
A game won’t load. What can I do?
Reload the page, check your connection, and try “Open in new tab” under the game. On a phone, turn the device sideways. Disable any ad-blocker that may be blocking embedded content. If it still doesn’t work, tell us which game and device you’re using in the form below.
I forgot my password.
Use Forgot password and we’ll email you a reset link. If you signed up with Google, there’s no password: use “Continue with Google”.
How do I delete my account?
Log in, open My account, and use “Delete my account”. This removes your account from our server. You can also ask us through the form below.
Can I take a break or limit my play?
Yes. Choose “Take a break / restrict my account” in the form below, and see Responsible Gaming for more tools. A session timer is also shown at the bottom of every page.
Which countries is tiemposingles.com available in?
You must be at least 18 and use the website only where doing so is lawful. Registration isn’t available where we have chosen not to offer the service. See the Terms & Conditions.